Shipping policy
- ALL ITEMS SHIPPED REQUIRES SIGNATURE CONFIRMATION. Please be available to sign for your package. If postal clerk is unable to deliver due to customer not being available, customer is required to pick up package as directed by UPS/USPS/DHL.
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Delivery time is ESTIMATED & in certain cases, it may take longer than expected due to the foreign country customs, post office regulations, polices and etc. T.S.W is not responsible for the delays in delivery within foreign country territory.
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Customer is responsible for all foreign country customs taxes/fees.
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The delivery time is estimated and may be longer for certain countries due to country customs regulations or country physical location
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Holiday seasonal periods, Weather, route, or other uncontrollable circumstances may cause your package to be delayed and delivered beyond what is estimated.
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Please make sure you have listed your correct shipping address before submitting your payment. We are not responsible for items sent to old addresses and will not refund or replace items ordered and shipped to an incorrect address. If you are paying through Paypal, be sure that you have updated your shipping address.
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We do not ship to P.O. boxes.
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If the package shows as delivered to the address you provided during checkout or in Paypal and you did not get it - we are not responsible. We are not responsible for lost or stolen packages.